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General Manager HDN

Jakarta, Indonesia

Full-time

Job Type

About the role

  • Lead and manage overall HDN business performance across all branches to achieve revenue and profitability targets

  • Develop and execute national sales and distribution strategies in alignment with company objectives.

  • Monitor branch performance and ensure achievement of sales targets, productivity, and operational KPI

  • Manage and supervise Regional Managers to ensure effective execution of business plans and branch operations.

  • Monitor AR, collection performance, overdue balances, and potential bad debt.

  • Ensure compliance with company policies, SOPs, internal controls, approved budgets, and authorization procedures, including expenses, claims, rebates, and incentives.

  • Identify, mitigate, and promptly escalate material business, financial, operational, and fraud risks, including potential irregularities and control weaknesses.

  • Oversee inventory management, stock accuracy, order fulfillment, and warehouse or dropship operations.

  • Drive operational efficiency and cost optimization across the HDN network.

  • Evaluate branch performance and recommend corrective actions, including branch optimization, opening, or closure.

  • Develop and manage relationships with subdistributors, resellers, and other distribution partners while monitoring their performance and business contribution.

  • Lead business development initiatives and assess the feasibility of distribution expansion opportunities.

  • Manage team performance, manpower planning, leadership development, and succession planning within HDN.

  • Coordinate with Finance, Sales Control, Brand Teams, Retops, BI, and other functions to support business performance.

  • Prepare and present regular business performance reports, key risks, root cause analyses, and improvement action plans to the Head of Sales & Distribution.

Requirements

Education

  • Bachelor’s degree in Business Administration, Management, Economics, or a related field.

Work Experience

  • Minimum 8 years of relevant experience in sales, distribution, or commercial operations, including at least 3 years in a managerial or senior leadership role.

  • Experience managing multi-branch operations is preferred.

Expertise

  • Strong expertise in sales and distribution management, multi-branch operations, business performance and profitability management, accounts receivable and collection, operational efficiency, internal controls, and distributor network development.

Skills & Certification

  • Proficient in Microsoft Excel and business reporting.

  • Familiarity with ERP systems or distribution management systems is preferred.

Years of Experience (Same Role)
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