About the Role
Arranging the end-to-end warehouse processes to ensure operational standardization.
Checking and managing warehouse capacity utilization effectively.
Coordinating customer service operations for B2C marketplaces across all brands.Implementing and assessing SLA and productivity standards for optimal performance.
Recording and managing project-based activities for all brand flagship stores.Cost simulation for CAPEX and OPEX
Capablity development for operations team in Brand Level
Continously evaluating to identify and propose process improvement in operations area to brand team
Managing risk mitigation and assessment processes, including operational risks in stores and warehouses.
Driving the implementation of customer service system capabilities and CRM to enhance customer engagement and retention.
Requirements
Education / Pendidikan: S1 Hukum Pidana
Work Experience: Min. 3 years in the same position
Expertise: Warehouse Operations, Operations, Trainer
At Hypefast, we are committed to creating a diverse and inclusive workplace. We believe that diverse perspectives drive innovation and excellence. We welcome candidates from all backgrounds and employment is decided on the basis of qualifications, merit, and business need.
